Restaurant owners are being forced to have a “business partner they never wanted” as online delivery giants such as Uber Eats and Menulog steal customer loyalty and squeeze profit margins. The enormous rise of these so-called food aggregators means many restaurants and fast-food outlets are reluctantly embracing their new “frenemies” as a way to survive …
Continue reading “‘Frenemies’: Restaurants stuck with online delivery giants as business partners”
When Teddy Roland took the big step of expanding beyond his taco truck to a six-stool restaurant in Bedford Stuyvesant, Brooklyn, in late 2014, it was clear that he needed to encourage delivery business. So he not only put a menu and ordering page on his website, he started signing up for a handful of services …
Continue reading “Restaurants to eaters: Please, for the love of god, stop using Seamless”
Here’s how much Grubhub really costs restaurants and what it brings to the table. To stay relevant and reach a broader audience, many independent restauranteurs are jumping on the online ordering bandwagon. However, partnering with third-party sales processing and delivery companies, such as Grubhub, isn’t a cut-and-dried matter. The best way to determine if an …
