DoorDash DASH services were considered by many to be invaluable during the covid pandemic, where the services helped keep some restaurants in business, drivers received paychecks and customers got convenient food delivery. The service was good and made the best out of a bad situation for all involved. Delivery convenience is something many people are comfortable …
Continue reading “DoorDash Pushes Back Against a Key Food Delivery Pain Point”
Top editors give you the stories you want — delivered right to your inbox each weekday. DoorDash’s latest change takes aim at restaurants that charge more for food ordered through the delivery app than they do if you walk into their dining room. The delivery service is ranking restaurants lower on its homepage if they …
Continue reading “You’ll soon be able to see which restaurants jack up their prices on DoorDash”
A Massachusetts Superior Court ruled Thursday that Grubhub had overcharged for its delivery services early in the pandemic by tacking a credit-card processing fees onto the maximum commission permitted by the state on to-go orders. The decision came in a lawsuit filed against Grubhub by the Massachusetts attorney general’s office in July 2021. The action …
Continue reading “Massachusetts court says Grubhub overcharged restaurants”
A New York federal judge on Thursday said Grubhub, Postmates and Uber Eats cannot force restaurant customers to arbitrate their price-fixing claims against the food delivery companies simply because they’ve used the apps in the past, ruling that their arbitration clauses have no relevance to the claims at hand. U.S. District Judge Lewis A. Kaplan denied …
Continue reading “Grubhub, Postmates, Uber Lose Bid To Arbitrate Antitrust Suit”
GrubHub Inc., DoorDash Inc., Postmates Inc. and Uber Technologies Inc.’s Eats platform were hit with a proposed class action Monday in New York federal court alleging diners across the U.S. are being hurt by the monopolistic behavior of the companies behind the nation’s top food delivery apps. Three New York food delivery customers’ suit claims the delivery app …
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Dive Brief: Dive Insight: Noodles expects pricing to moderate in the back half of the year, but supply chain uncertainties, the possibility of rising labor costs and continued inflation pressure may override that assumption. Noodles did not immediately confirm to Restaurant Dive if it has already started implementing dynamic pricing, or the range of changes in pricing …
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Grubhub will be more transparent about its pricing after the Pennsylvania attorney general’s office found that the popular food delivery app charged customers more for some meals than they would have paid at the restaurants. The Chicago-based company will also pay a total of $125,000 to several Pennsylvania food banks, including Philabundance, in lieu of …
As aggregators contend with their customers’ multi-brand loyalty, leading players are leveraging their subscription programs in an effort to become members’ sole choice for restaurant delivery ordering. However, with the monthly cost of these offerings, it can be difficult for providers to drive adoption and retention. DoorDash, for its part, is looking to create value …
Continue reading “DoorDash Moves to Differentiate Membership Program With Exclusive Product Drops”
Food and grocery delivery company DoorDash is raising the bar for orders through its subscription service DashPass. According to an email update, starting August 12, “DashPass subtotal minimums may increase and vary by store, city and time of day…” DashPass subscribers pay $9.99 per month for free delivery and decreased service fees. Currently, subscribers need …
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While restaurants are opening-up and dine in business is on the rise, the pandemic has made ordering dinner a habit for many people and delivery demand remains high in the food industry. And that change in customer behavior is likely to keep restaurants searching for affordable delivery options in the face of DoorDash and Grubhub’s …
Continue reading “Flat-fee dining delivery service enters Oak Park market”
