Olo CEO Says Delivery’s Incrementality Is Waning

As more restaurants offer delivery and advertising of delivery options continues to increase, Olo CEO Noah Glass said restaurants should expect deteriorating levels of incrementality, meaning that fewer truly new customers will be up for grabs in the coming year.  …Incrementality is a key term in the restaurant delivery landscape, as restaurants large and small …

Olo Releases Guide for Launching Successful Delivery Programs

NEW YORK–(BUSINESS WIRE)–Olo, the leading digital ordering and delivery platform for the restaurant industry, today released a guide outlining best practices to scale delivery at restaurants. With data and tips collected across its 250 restaurant brand partners and their guests, the guide provides insights for restaurants on how to significantly grow their revenue stream, increase …

Chipotle launches direct delivery through its app

In a move to keep customers on its own website and app, Chipotle began offering direct delivery without sending customers to a third-party service platform. Still powered by Doordash, the in-app delivery order function is now available in all 70 markets at the more than 1,800 Chipotle restaurants that Doordash serves. more

Beware the ‘Tyranny of Legacy,’ Olo’s Founder Tells Restaurateurs

Food delivery is “not some cute fad” as some restaurant CEOs would suggest. “This is a fundamental shift,” declared Noah Glass, founder and CEO of Olo, speaking at the first Food On Demand Conference in Dallas today. Olo, as many of its 95 million users know, provides digital ordering and on-demand interfaces for the restaurant …

Olo Partners with EatStreet to Power Delivery for Restaurants

NEW YORK–(BUSINESS WIRE)–Olo, the leading online food ordering solution for the restaurant industry, announced today that the company is engaging with EatStreet to enable integrated delivery through Olo’s Rails platform. EatStreet is one of the largest independent online and mobile food ordering services in the U.S., serving 250 markets and connecting consumers to more than 15,000 restaurants. …

As competition in the food delivery world heats up, restaurants turn to third parties to keep up

Olo is partnering with third-party delivery service DoorDash and digital ordering marketplace EatStreet. Partnering with EatStreet and DoorDash makes it easier for customers to order food online and it grows Olo’s restaurant partners’ footprint in the U.S. In the next five years, about 25 percent of restaurant sales will occur through digital ordering, Olo’s CEO …

The Power List 2018: Noah Glass

The Integrator Online ordering and delivery are no longer optional for restaurant operators — they’re mandatory. Olo, founded by Noah Glass in 2005, is now at the forefront of making the implementation of these services as smooth as possible. The company’s two platforms, Rails and Dispatch, are designed to support operators’ digital ordering and delivery …

New services aim to streamline delivery tech

Ordermark, orderTalk, Olo and others roll out products to reduce bottlenecks In recent years, third-party delivery has boomed in the restaurant industry. While services like DoorDash, Grubhub, UberEats and many others have made it easy for consumers to order delivery, they have also created bottlenecks and confusion for operators. But new tech aims to streamline …