Grubhub pilots on-demand delivery for self-delivery restaurants

Operators that use in-house delivery can request a Grubhub driver for $5 per order whenever needed. Dive Brief: Dive Insight: Grubhub’s latest feature is similar to one DoorDash began offering in 2021 that allows partner restaurants to toggle back and forth between in-house delivery and a DoorDash driver. Shifting between delivery types has been particularly helpful for chains like …

Grubhub to add 3 features to Direct platform

Dive Brief: Dive Insight: Grubhub has learned about industrywide challenges around resourcing and timing for operators, Green said. The company is looking for ways to create automation whenever possible to ease these challenges for partner restaurants, she said.  The integration with Google will allow restaurants to add their Direct sites to their business profiles on …

How DoorDash became the dominant US food delivery company

Mistie Boulton, CEO of Palo Alto, California-based restaurant Oren’s Hummus, is used to seeing young professionals and students pitch inventions. Her partner, Oren Dobronsky, is known as a Silicon Valley angel investor and has four successful startups. People come into the restaurant to pitch the latest and greatest invention, and Boulton acts like Dobronksy’s guard dog, looking …

DoorDash offers operators access to discounted benefits

Dive Brief: Dive Insight: DoorDash’s Merchant Benefits is expected to help operators with recruitment, retention and staff development — issues that are among the top challenges for restaurateurs. A DoorDash/Technomic report revealed that for most restaurants (83%), when an employee leaves their post it takes up to one month to hire and train a new …

A Neighborhood of Good in Every Order: Our Latest Brand Platform and National Campaign 

Today, we announced the launch of a multi-platform marketing campaign in the U.S. titled “A Neighborhood of Good in Every Order.” This campaign brings to life DoorDash’s mission to grow and empower local economies, and showcases that, while an order may seem like a small thing, when consumers get their goods, local businesses get business, …