I have written frequently about Google ordering over the past year or so. I thought it would be one of the biggest trends of 2021, and at the end of the year I was a bit surprised that I wasn’t hearing more about it. The feature added in 2018 allows customers to order from a restaurant within …
Continue reading “TECH ROUNDUP: THE CASE FOR GOOGLE ORDERING”
Say you live in Asheville, North Carolina (like I do), and you get a hankering for some of the city’s beloved BBQ. You might start with a Google search, which provides plenty of options. Clicking on a specific BBQ joint brings up a box with handy information such as a star rating, the address, business …
Continue reading “Local food delivery companies say Google devastated their business”
Google is launching a new feature that lets merchants specify their preferred ordering method when customers find a restaurant through Google Maps. The update comes as restaurants have struggled with processing fees from popular third-party delivery services like Grubhub as they rely heavily on takeout during the coronavirus pandemic. Restaurants will be able to specify …
So you’re avoiding food delivery apps and supporting your struggling local restaurants by ordering from them directly. Good on you! Unfortunately, your phone order may still be putting money in Grubhub’s pocket. According to Buzzfeed News, customers might be unknowingly dialing phone numbers generated and advertised by Grubhub, which charge restaurants hefty fees. “If a customer …
Continue reading “Grubhub is still charging some restaurants phone fees, even if you call directly”
One of the more annoying things I run into with the Google local panels is a link to order online that simply does not work. In fact, I see it so often that I do not trust the links Google shows in the local knowledge panel. Instead, I go directly to the business web site …
Continue reading “How To Remove Postmates Links In Google Local Knowledge Panel”
It seems like dubious delivery app practices are still at play. A week after Seamless made headlines for mixing up a Michelin-starred San Francisco restaurant with a ghost kitchen, high-end Seattle restaurant Lark has run into problems with the same app. Lark’s general manager Kelly Ronan tells Eater Seattle that a couple of customers have recently ordered food through Seamless …
Continue reading “Seamless Lists High-end Lark on Its App Without Permission”
HIGHLANDS RANCH, Colo. — These days, we can get almost anything delivered: goods, groceries, breakfast, lunch and dinner. Desserts, too. The delivery service Grubhub asked Kristin Marin, the owner of Highlands Ranch dessert bakery Suga Me Sweet, to partner with the platform. Because her orders are for custom desserts and take days to fill — …
Continue reading “Grubhub added a Colorado bakery to its platform without notice or permission”
Sundar Pichai’s sudden hankering for a piece of the online food-ordering business has Wall Street predicting major indigestion for the industry. At first glance, the blue food-ordering tabs that have quietly popped up on Google’s search engine may seem like harmless competition for the growing array of apps that help people order food online. But …
Continue reading “Google’s food ordering business could deliver blow to Grubhub, UberEats”
Google continues to connect your search for food with the ability to get it quickly, as the company has now integrated third-party restaurant ordering and delivery service Hungr to Google Search, Maps and Assistant. Hungr announced the partnership today. With it, restaurants using Hungr’s ordering and fulfillment platform can now offer those services directly from a user’s Google search. …
Continue reading “Google Adds Hungr to its Roster of Third-party Delivery Partners”
The delivery world is rife with partnerships these days as the landscape continues to evolve. A new partnership between Olo and Google shows that the growing delivery industry is shaping how some of the world’s most impactful companies do business, while making it even more frictionless to order delivery meals. With the new partnership, digital …
Continue reading “Olo, Google Partner for Seamless Ordering”
