Uber Trends and AI

Uber has just finished its earnings call, reporting a strong Q3 and flagged a handful of delivery, AI, and partner moves that I noted. 1/ Orders & money (Delivery). Gross Bookings $23.3B (+25% YoY) – Revenue $4.48B (+29%) – Segment Adjusted EBITDA $921M (+47%). Interestingly, Grocery & Retail is approaching a ~$12B gross bookings run-rate …

Bites Launches to Put Restaurants Back in Control in the AI Era

The restaurant industry doesn’t need another platform taking a cut, and customers don’t need another app quietly doing the same. It doesn’t need a middleman standing between restaurants and their diners — it needs to be one step closer. For years, delivery apps have inserted themselves between restaurants and customers — powered by billions in venture capital, pandemic …

Why Giftify Could Be the Next Olo in the Restaurant Tech Consolidation Boom

Giftify [NASDAQ: GIFT] is building a vertically integrated restaurant tech stack with new acquisitions (TakeOut7, Platr) and its Restaurant Management Center (RMC) taking center stage. This is positioning the company to follow Olo’s [NYSE: OLO] recent $2 billion premium valuation as restaurants seeking all-in-one solutions drive a massive consolidation push in the restaurant tech space. …

Spotlight Interview: Zhong Xu, CEO and Co-Founder of Deliverect

Zhong Xu, CEO and co-founder of Deliverect, is no stranger to the restaurant industry. His entrepreneurial journey began at the young age of 17, building websites and developing POS solutions for Asian restaurants. This early exposure ignited a passion for technology’s potential to transform the food sector, a passion that would eventually lead him to co-found …

Uber Eats Adds New Perk: Upload Your Food Pics, Get Uber Cash

The platform also adds AI tools to help restaurants summarize customer reviews, write menu descriptions, and enhance food photos. Plus, a chat feature will let restaurants message you. On food delivery apps, it’s common to find menu items without photos. Since images heavily influence what customers order, Uber Eats is offering perks to those who …

Uber Eats is adding AI to menus, food photos, and reviews

In examples like those garlic knots on the bottom left, Uber Eats’ AI would have to generate sections of the food itself.Image: Uber  is a news writer focused on creative industries, computing, and internet culture. Jess started her career at TechRadar, covering news and hardware reviews. The menus on your next Uber Eats order may …

Be the MVP of Every Game Day with DoorDash’s Gamified Weekly Rewards Program

Whether you’re following Ohio State Buckeyes’ Jeremiah Smith, Texas Longhorns’ Arch Manning or any other ones to watch, there’s one way to be the MVP of party planning all NCAA college football season. DoorDash is the ultimate go-to for stocking up on hosting and tailgating must-haves — and saving big when you order everything from folding chairs and …

Uber Eats, which partners with over 1.1 restaurants worldwide, has begun testing a feature that allows users to promote their meals through short videos.

Uber Eats has recently begun testing a new feature in cities such as New York, San Francisco, and Toronto, Canada, to help restaurants promote their meals through short video content. Awaneesh Verma, senior product director of Uber Eats, revealed in an interview that in addition to being tested in the North American market, this feature …

DoorDash’s New Commerce Platform Opening Customer Data

Good LinkedIn post: just got off a call with a restaurant that’s moving to DoorDash’s new commerce platform. at first i wondered why and questioned it DoorDash is shipping an Owner.com-style stack: branded website + 1p online ordering + crm + email/sms + a cross-channel loyalty program all built on their marketplace rails the big …

DoorDash adds loyalty program for partner restaurants

Dive Brief: Dive Insight: The addition of a loyalty program could help independent and small restaurant chains boost customer engagement as many large chains already have robust loyalty programs. DoorDash’s feature doesn’t require any point-of-sales integration and can replace a restaurant’s existing program. This also puts DoorDash in more direct competition with restaurant loyalty providers. …