SpotOn Launches GoTo Place to Take on Restaurant Super Apps

POS provider SpotOn is taking aim at apps like DoorDash and Uber Eats with its own mobile ordering app. The company launched GoTo Place, a mobile app that lets you order pickup or delivery, make a reservation, join a waitlist, and collect loyalty points. Restaurants don’t pay commissions on GoTo Place orders, though a flat …

“Betrayed, That’s the Word”: Small Business Owners Reel as Google A.I. Destroys Google Search

(ZeroHedge)—In March 2024, Morgan McBride stood in her half-renovated kitchen posing for a photo shoot. The images were for a new Google ad campaign, a celebration of the ways the search engine had empowered her family’s do-it-yourself home improvement site, Charleston Crafted, to flourish. Just weeks later, she said, traffic from Google dropped more than 70%. McBride had weathered …

A GenX chef says he’s weaning off delivery apps like DoorDash and Uber Eats because of 2 big downsides. Here’s what he’s doing instead.

By clicking “Sign Up”, you accept our Terms of Service and Privacy Policy. You can opt-out at any time by visiting our Preferences page or by clicking “unsubscribe” at the bottom of the email. Tony Marciante has run Chef Tony’s Seafood in Bethesda, Maryland, since 2007. When the food-delivery apps like DoorDash, UberEats, and Grubhub came out, he signed …

Gopuff Launches Third-Party Integration

Food delivery service Gopuff has unveiled Powered by Gopuff a logistics and technology platform that enables brands to offer affordable delivery from their owned and operated online stores in as fast as 15 minutes. This is the first solution under Storefronts Powered by Gopuff, which operates as a customizable Shopify theme integrated with Gopuff’s software. …

As delivery services’ fees rise, small eateries feel the pinch

After 11 years, Muddaddy Flats in Troy is closing its doors. “It’s terrifying, nerve wracking, frustrating, scary as hell, but at the same time, there is nothing else like it. I have loved being Muddaddy for 11 years,” said Dan Frament, owner of Muddaddy Flats. Frament said the closure is in part due to high …

Restaurants to No Longer Pay Fees for Grubhub Direct

Launched in 2021, Direct is a branded web ordering channel designed to give restaurants more options for driving online orders. Grubhub is dropping delivery fees for restaurants using its Direct tool.  Launched in 2021, Direct is a branded web ordering channel designed to give restaurants more options for driving online orders. It serves as an …

Grubhub to add 3 features to Direct platform

Dive Brief: Dive Insight: Grubhub has learned about industrywide challenges around resourcing and timing for operators, Green said. The company is looking for ways to create automation whenever possible to ease these challenges for partner restaurants, she said.  The integration with Google will allow restaurants to add their Direct sites to their business profiles on …

DoorDash, Lettuce Entertain You add loyalty, gift card integrations

Dive Brief: DoorDash has partnered with Lettuce Entertain You Restaurants to provide the restaurant company with two integrations via Storefront that enhance online ordering, according to a press release. Customers can earn and redeem rewards points on the LettuceEats app or Lettuce.com through Paytronix, as well as pay with gift cards for carryout and delivery online …