DoorDash Unveils New Platform for Enterprise Restaurants

Chipotle, Sweetgreen, and BJ’s Restaurant and Brewhouse are the first brand partners to leverage Ads Manager to better connect with customers and drive incremental sales Today, DoorDash is excited to introduce Ads Manager for Enterprise Restaurants – a new platform that offers self-serve tools to help businesses connect with customers, run campaigns, and collaborate with …

Olo Wants Every Guest to Feel Like a Regular

What if a restaurant knew what you like to eat, your dietary reactions, or even your favorite kind of wine before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Noah Glass, founder and CEO of restaurant technology company Olo, thinks yes. He wants to make …

Olo Wants Every Guest to Feel Like a Regular

What if a restaurant knew what you like to eat, your dietary reactions, or even your favorite kind of wine before you place an order? Could such a personalized experience satisfy you more and increase revenue for the restaurant? Noah Glass, founder and CEO of restaurant technology company Olo, thinks yes. He wants to make …

Olo Announces Loyalty for Borderless Accounts to Help Restaurants Drive Growth

Olo Inc., a leading restaurant technology provider, announced Loyalty for Borderless Accounts, a new feature that allows guests to earn, redeem, and use rewards from a brand’s existing loyalty program through Olo’s seamless, passwordless guest checkout solution. Additional product capabilities are now available across all three solution suites: Order, Pay, and Engage. Olo customers leveraging Borderless functionality can …

Integrations Provider UrbanPiper Has Landed in the U.S. What’s Next?

UrbanPiper Chief of Growth Manav Gupta jumps on a call at 7 p.m. his time in India to accommodate a 10.5-hour time difference. “Oh this isn’t too late,” he said cheerfully to start our interview. It is evident that he has steered his company through pivots and expansion by working odd hours. Ten years ago …

American Express is acquiring Tock from Squarespace for $400M

American Express is acquiring reservations provider Tock for $400 million as the credit card company looks to deepen its ties to the restaurant industry. Tock is currently owned by website builder Squarespace, which acquired the company for $400 million in 2021. The deal will give Amex another tool to offer restaurants while also expanding the number of …

Stoners are big fans of DoorDash and Little Caesars, data shows

Potheads are driving an inordinate amount of business to food delivery apps and fast-food restaurants. That’s according to data out this week from consumer insights firm Numerator, which shows that people who use pot are far more likely to visit limited-service restaurants and use food delivery services like DoorDash and Uber Eats than non-users. The results are …

Olo Finds ‘Holy Grail’ of Reaching Every Single Restaurant Customer

Olo CEO Noah Glass believes his company is on the cusp of achieving what he calls the “Holy Grail” of restaurant marketing—the ability to tie 100 percent of transactions back to consumers. The company traditionally touches digital ordering, which Glass estimates at 16 percent of purchases in the food and beverage industry. Olo sees a …

Olo launches Smart Cross-Sells to boost sales at restaurants

Restaurant technology company Olo has introduced Smart Cross-Sells, a feature designed to enhance guest engagement and increase average order value within restaurants. The new feature supports restaurant brands by offering dynamic, personalised suggestions during the ordering and checkout process. The new feature is one of several from Olo’s product suites including Order, Pay and Engage, …

Olo, Sparkfly Partner to Offer Real-Time Engagement Ecosystem

Retail technology solutions company Sparkfly announced its partnership with Olo, a top restaurant technology provider. Sparkfly’s technology promises a higher degree of personalization and rewards for Olo’s brands as the two platforms work together. The integration will replace previous all-in-one platforms by offering loyalty experiences as well as guest engagement for orders placed on the …