MILAN, Illinois (WQAD) — What could be considered a convenience for some in the Quad Cities turned into a headache for some local restaurant owners. The Staff at Bowlyou’s Ice Cream and Grill in Milan has been feeling the cold. “It impacts more than, you know, the reviews, it impacts our staff financially,” said April …
Tag Archives: Brand Damage
Dastardly DoorDash fails to get restaurant complaint dismissed, including under UCL/FAL
Lona’s Lil Eats, LLC v. DoorDash, Inc., No. 20-cv-06703-TSH,2021 WL 151978 (N.D. Cal. Jan. 18, 2021) (magistrate) This case addresses a topic that’s received broader media coveragethan most advertising issues. The magistrate finds that Lona’s sufficientlyalleged false advertising by DoorDash about its availability, divertingpotential consumers from Lona’s to restaurants that were DoorDash partners. (Thepractices considered …
DoorDash Accused Of Steering Customers Away From Nonparticipating Restaurants
Does DoorDash set up fake landing pages for restaurants in an effort to steer customers to preferred restaurants? That is the basis of a potential class action lawsuit filed by Lona’s Lil Eats, a St. Louis Asian fusion restaurant. The suit, originally filed in September in the United States District Court for the Northern District of California, where …
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2 New Mexico Restaurateurs Are Adding Fuel To The Fire Under GrubHub
As restaurants struggle to stay afloat during the coronavirus pandemic, many have turned to delivery apps to serve customers until it is safe to return to dine-in service. But the fees these companies charge have left restaurant owners reeling. City councils in New York, Los Angeles, San Francisco, Seattle and Washington, D.C., have recently voted …
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Grubhub delivery service accused of targeting local restaurants in federal class-action suit
DENVER (KDVR) — The popular food delivery service Grubhub is “intentionally misleading consumers during a pandemic to maximize profits” at the expense of many small business owners, according to claims made in a federal lawsuit filed Monday in Denver. “I just think that everyone needs to play fair, and Grubhub just isn’t doing that,” said Ross …
Toronto Bakery Gets Rid of Uber Eats after Losing $6000 in One Day
As if it weren’t difficult enough to keep a brick-and-mortar store open for five weeks (and counting) amid a global pandemic during which all non-essential businesses have been ordered to close, Uber Eats has been making work even harder for local business owners. Toronto’s best-used food delivery service went down across much of the city on Friday evening, leaving food-seekers annoyed, …
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Grubhub comes under fire for high fees, bad drivers and some Chicago restaurants are dropping it
As you’ve probably heard a hundred times, now is not a good time for restaurants. To contain the spread of the coronavirus, dining rooms in Illinois are closed, which means that restaurants must now rely on pickup or delivery. For many establishments, that means that their customers are spending even more time engaging with food …
Some Grubhub drivers are no-shows, N.J. restaurants say. ‘This might just put me out of business.’
The food is ready, but no one picks up the order. Customers get frustrated after waiting an hour for their driver to arrive, then have to settle for refund. Rinse, repeat. That’s what some New Jersey restaurants say has been happening when customers order delivery from Grubhub. Food delivery has proven to be a lifeline for both …
Great NH restaurants seeking to block DoorDash, GrubHub with lawsuit
BEDFORD — Great New Hampshire Restaurants hopes to distance itself from two popular food delivery services — DoorDash and GrubHub — and has gone as far as filing a lawsuit in U.S. District Court against the two companies. The suit claims trademark infringement, unfair competition, injury to business reputation, and false and deceptive business practices. …
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Pittsburgh restaurant fights against food delivery apps, claim they hijacked their menu
Pittsburgh restaurant fighting food delivery apps, claim they hijacked their menu PITTSBURGH — A local restaurant is calling out several food delivery service apps, claiming their menu was hijacked and they’re being forced to participate in the take-out service. It all came to a head with a heated confrontation this week between a GrubHub driver and …