Bites CEO Calls 3PD ‘Broken,’ Says AI Will Fix It

Bala Subramaniam, CEO and founder of San Francisco-based food-ordering startup Bites, considers today’s third-party delivery model “broken” — a system he says prioritizes middleman marketplaces that charge high commissions while maintaining control of customer data.  Artificial intelligence platforms, Subramaniam said, will inevitably change how consumers order food online and correct an imbalance that has plagued …

Bites Launches to Put Restaurants Back in Control in the AI Era

The restaurant industry doesn’t need another platform taking a cut, and customers don’t need another app quietly doing the same. It doesn’t need a middleman standing between restaurants and their diners — it needs to be one step closer. For years, delivery apps have inserted themselves between restaurants and customers — powered by billions in venture capital, pandemic …