Tag Archives: AI

DoorDash Introduces AI and Agent-Powered Voice Ordering Solution

nnovative white-label voice ordering technology will enable select operators to increase revenue and maintain high-quality customer experiences, without increasing labor costs or sacrificing hospitality. DoorDash today announced its development of voice ordering capabilities incorporating AI, building on its existing model leveraging best-in-class agents, to further support restaurant operations. The cost-efficient innovation will enable select operators …

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SoundHound and Olo Partner to Provide Voice AI Ordering to Restaurants

SoundHound AI, Inc (Nasdaq: SOUN) (“SoundHound”), a global leader in voice artificial intelligence, today announced that it has integrated with Olo (NYSE: OLO), a leading restaurant SaaS provider, to make its technology available to any of the approximately 77,000 locations using Olo’s solutions. Joining Olo’s partner program, Olo Connect, now even more restaurants will be …

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SoundHound Teams with ChowNow to Deploy Smart Answering

SoundHound, a voice artificial intelligence company, has partnered with ChowNow, an online ordering and marketing platform designed to support independent restaurants, to enable restaurants to automatically answer and respond to inbound customer calls. Restaurants using ChowNow’s platform now have access to SoundHound’s Smart Answering Service, which handles incoming customer queries via a voice assistant or …

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DoorDash Is Working on an AI Chatbot to Speed Up Food Ordering

DoorDash Inc., the US food-delivery service that competes with Uber Technologies Inc. and GrubHub, is looking to speed up ordering and help customers find food options with an artificial intelligence-based chatbot. The company is working on a system called DashAI that it’s testing in a limited capacity in some markets. Evidence of the technology was …

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Kea partners with Olo to digitise phone ordering for restaurants

AI-driven restaurant operations services provider Kea has collaborated with the open SaaS-based platform developer for restaurants Olo to digitise phone channels in the hospitality industry. The partnership will integrate kea with Olo’s ecosystem for technology and service partners serving restaurants Olo Connect to digitise phone channel services and improve hospitality services in the process. Olo streamlines several …

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