Uber Eats integrates with Toast, Clover

Dive Brief:

  • Uber has partnered with Toast and Clover to allow U.S. and Canadian restaurants to join Uber Eats directly through the POS providers, Uber Eats wrote in an email to Restaurant Dive.
  • Orders on Uber Eats’ platform will be processed by the POS providers, allowing for easier management of menus, items and ordering through a single platform, Uber Eats said.
  • These types of partnerships allow Uber to retrieve menus from POS platforms and upload directly to a restaurant’s Uber Eats page. 

Dive Insight:

Not only will this integration ensure menu accuracy, but it will also create a more streamlined onboarding process for restaurants. Prior to these partnerships, merchants had to sign up on Uber Eats and then activate POS integrations to sync menus and other information, which often involved separate processes on multiple platforms, the company said. This necessitated a slower onboard processes and more manual follow up by restaurants. 

These integrations are currently available to restaurant partners. Integrations are accessible via Clover in the U.S. and Canada and with Toast in the U.S.

Uber Eats has been enhancing its platform to reach more customers. Uber Eats rolled out voice ordering during the summer, expanded its mobile platform to cover stadiums and began various tests of autonomous delivery. The company also added nationwide shipping earlier this year. The company has also been working to improve its experience for grocery delivery as it works to build out this category.

Other third-party marketplaces have been upgrading their restaurant platforms, as well. DoorDash revamped its dashboard for small- and medium-sized restaurants to make it easier for merchants to receive diner insights and educational information. 


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