Zuppler, an online food ordering system for delivery service providers, restaurants, and caterers, and DataDreamers, a Fullsteam company, the industry leading marketplace ordering, dispatch and driver management software for delivery service providers and restaurants announce their partnership and technology integration to support the $80B Food Delivery Market. Together, the joint solution provides a superior consumer ordering experience with best in class dispatch and delivery technology to grow order volume and operational efficiency. This integration supports the need in the food delivery industry for an open API to provide greater flexibility and control for local delivery companies and independent restaurants.
Amazing Guest Experience Combined with Operational Excellence
Zuppler offers both restaurants and delivery service providers a custom branded, fully integrated online ordering system to control their customer relationships, own their customer data as well as drive profit and growth. DataDreamer clients gain access to an enterprise-grade ecommerce user experience and complete marketing and loyalty solutions that will expand new revenue streams and order volume while maintaining the robust dispatch and driver management tools offered by DataDreamers.
Existing DataDreamers clients can continue to use the DataDreamers tablet to receive and confirm orders and minimize any disruption or training needs for restaurants, and gain access to new integrations available through Zuppler. DataDreamers clients will also continue to use Fullsteam for payment processing and the driver management and reporting functionality for the day to day management of drivers.
New delivery services clients receive custom branded online ordering platforms designed for growth, with dispatch and driver tools that streamline the delivery process. DataDreamers provides drivers with navigation through Google maps, one-tap order confirmation and status updates, and quick communication with dispatch, restaurants, and customers. As the industry leading platform, DataDreamers is widely regarded as the gold standard for driver management, driver dispatch, and delivery logistics in the food industry. The integration will be generally available in 2022.
“This partnership supports the Zuppler mission of offering open solutions with integrations that enable customers to control their growth and customer experience”, said Co-Founder and CEO of Zuppler, Shiva Srinivasan. Srinivasan also added “End customers benefit from the Zuppler and DataDreamers integration by providing an ideal ordering experience coupled with technology that ensures delivery is fast and accurate.”
“DataDreamers has been the industry leader in food ordering marketplaces and driver dispatch and management systems for the past decade. Together with Zuppler, the combined solution offers exactly the right set of restaurant, delivery provider, and end user functionality that the food industry has been searching for”, said Evangelos Antypas, Group President, Fullsteam. Antypas added “Delivery service providers expect and demand full control of their technology decisions and transparency in their business relationships, which the Zuppler and DataDreamers open API is designed to support.”
To learn more about the partnership and integration, visit www.zuppler.com/datadreamers.
Founded more than a decade ago in Conshohocken, PA, Zuppler is a global software and services company supporting businesses in the food and delivery service industry by providing custom branded online ordering systems for its clients. The Zuppler tools allow restaurants and delivery service providers to control their customer relationships, own their customer data and drive profit and growth. Offerings include custom branded online ordering menus, food ordering marketplaces, Google food ordering integration, mobile apps, delivery management, and more. For more information visit, www.zuppler.com
Fullsteam is a leading technology and payments company headquartered in Auburn, Alabama. Fullsteam provides its acquired companies with streamlined payments infrastructure and enhanced operational support in order to increase growth and improve profitability. Fullsteam is actively seeking further acquisitions across multiple software verticals. For more information about Fullsteam, visit, https://www.fullsteam.com