Listening for Delivery in Vegas

…Wendy’s is investing $25 million in digital platforms and expects to expand delivery footprint to 80 percent of the system by the end of 2019 using DoorDash.

A&W CEO Kevin Bazner said he gets asked all the time about delivery, and that he’s aware of it, looking at it, but not doing it primarily because of the “30 percent fees” and not owning the data. “For now, we’re on the sidelines with delivery.”

Cousins Subs CEO Christine Specht said the brand now offers third-party delivery in 70 percent of its locations and is still growing. “Delivery is nothing new, and it’s trending and I don’t think it’s going to go back.”


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