‘Frenemies’: Restaurants stuck with online delivery giants as business partners

Restaurant owners are being forced to have a “business partner they never wanted” as online delivery giants such as Uber Eats and Menulog steal customer loyalty and squeeze profit margins.

The enormous rise of these so-called food aggregators means many restaurants and fast-food outlets are reluctantly embracing their new “frenemies” as a way to survive a huge shift in the way consumers buy their food.

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